IT Vendor Negotiation Support for SME Utility company
As part of the transformation of their global IT landscape, a leading multinational retailer sought to move from a multi-country, multi-vendor, “time and materials” approach towards a consistent, policy-based, single-vendor managed services approach, including a broader use of off-shore capabilities, automation and state-of-the-art tools.
A team from Innovae Solutions were engaged to assist with contract negotiations at a critical time, and helped the company sign an improved contract within time.